You can exchange or return any item within 14 days.

Ready to start? Just click below to locate your order and follow the simple steps. Once your return is approved, we’ll send you a return label or a gift card for the value of your order.

We’re happy to accept returns on items as long as they’re unworn, unwashed, and in perfect condition.

For custom-made or limited edition items, we have a more specific policy: because each of these items is uniquely crafted and personalized just for you, we’re unable to accept returns for reasons other than damage or defect.

If your parcel arrives damaged or you encounter any product quality issues, reach out to our support team at info@thunderminds.store.